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January 1, 2011
Tamron Authorized Repair Stations
Tamron USA, Inc.
A. TAMRON WARRANTY POLICY
Only Tamron lenses imported officially by Tamron USA, Inc. and distributed by authorized Tamron USA, Inc. dealers carry a Six-Year Limited USA warranty. Click here to see full policy.
B. WARRANTY ON ADAPTALL MOUNT
An implied limited warranty of six years is applicable for Adaptall mounts subject to that of Adaptall lenses. Warranty remains in effect as long as the mount is used properly, and becomes void once it is damaged due to misuse, mishandling, impact, tampering, inappropriate storage, chemical substance, etc. Natural wear and tear occurring with normal use will not be covered.
C. OUT-OF-WARRANTY SERVICE
D. WHERE TO SEND REPAIRS
E. FREIGHT POLICY
F. REPAIR RATE SCHEDULE
Rates/estimates can only be determined after the equipment is received and evaluated by Tamron and/or Tamron's Authorized Service Centers. If you wish to receive information on how to receive an estimate, please contact the service department at 1-800-827-8880.
Extent of Repair:
Minor dents, scratches, etc. will not be fixed so far as they do not affect performance of the product. Replacement of such parts shall incur additional cost and will be quoted separately.
Sand, impact, liquid and tampering by an unauthorized party:
Any sand, impact, liquid and tampering by an unauthorized party may be quoted for parts and labor regardless of the classification.
Warranty after repair:
90 Days Parts and Labor.
The warranties herein are expressly in lieu of all other express warranties and of any other obligation on the part of the manufacturer including any liability for consequential damages for the breach of any warranty whether express or implied. No warranties, whether express or implied, including the warranties or merchantability or fitness for a particular purposes, are made by any distributor or dealer of the products herein warranted nor shall such dealer or distributor be liable for the payment of any direct or consequential damages.
H. INSTRUCTION MANUALS
Instruction manuals are available online or through the Customer Service Department. Please call 1-800-827-8880 for pricing and availability.
This service will offer a 48 hour turnaround time. The repair will be completed within 48 hours from receipt of payment, not including shipping time. Rush charges will be $50.00 per lens. The customer pays freight on these repairs and the method of delivery is their choice. If the customer wishes not to pay freight, the equipment will be returned via 3 day UPS.
Call the Customer Service Department in advance of shipping any equipment that requires this service.