Canon B011 Service Updates
Notice about compatibility for Canon EOS M50 with the 18-200 Di III (B011EM)
Dear users and potential purchasers of Tamron interchangeable lenses.
Thank you for using Tamron products and for your continuous support.
Please kindly note the following when using the Tamron 18-200 Di III (B011EM) lens on a recently announced Canon EOS M50. (Introduced to market on March 23th, 2018 in Japan.)
1. An error notice will appear when shooting with aperture stop down (close the f stop).
* You may operate while aperture is fully open only.
2. When you remove the lens while the power is on and attach the lens again, it will freeze.
* The camera will re-start if you press the power on/off or press the menu button making the menu screen display again and press the menu button once more to restore.
We sincerely apologize to all users and potential purchasers for any inconvenience this issue may cause. We are in the process of searching for the cause and will make another announcement once we find the solution.
Notice about firmware update for 18-200mm F/3.5-6.3 Di III VC (Model B011) for Canon (Jan 2017)
Dear users and potential purchasers of Tamron interchangeable lenses,
Thank you for using Tamron products.
We wish to notify you that we will perform updating of the firmware for our 18-200mm F/3.5-6.3 Di III VC (Model B011) for Canon.
■ Affected models
18-200mm F/3.5-6.3 Di III VC (Model B011) for Canon
■ Improvements expected as a result
When used in combination with the Canon EOS M5, behavior where power is turned off or is not turned on, making it impossible to use the camera when attaching the lens, has been improved.
■ How to update the firmware
For those who require firmware update service, please contact your local Tamron distributor for more details.
Firmware update of 18-200mm F/3.5-6.3 DiⅢ VC (Model B011) for Canon (EOS M mount) (5/28/2015)
Dear users and potential purchasers of Tamron 18-200mm F/3.5-6.3 DiⅢ VC (Model B011) for Canon (EOS M3)
Thank you for using Tamron lenses.
This is an update regarding our announcement in March of compatibility issues between the 18-200mm F/3.5-6.3 DiⅢ VC (Model B011) for Canon (EOS M3), which went on sale recently.
We are pleased to advise you that we will start a firmware update service for B011 for Canon (EOS M3). We apologize for any inconvenience
With this update the lens functions properly when used with the Canon EOS M3.
The update can be carried out at Tamron authorized service centers. For more information and handling procedures please contact us at 1-800-827-8880 (option 1) or by e-mail us at firstname.lastname@example.org.
Note: This overwrite service will only apply to authorized Tamron products purchased in the USA. No service will be offered to the “gray-market products”, such products bought from and unauthorized Tamron USA dealer. Please contact retailer if the original purchase was made from an unauthorized dealer.
See the instructions below on how to confirm the compatibility of your lens
＜Identification of Compatibility by Serial Number＞
~ How to Locate your serial number
~ The image shown is the black model. The silver model’s serial number is in the same location.
~ The following USA serial numbers include the updated firmware.
Serial # 000951 and above
Serial number 000514 and above
~ Lenses outside of the above serial numbers may also include new firmware. Please contact your local Tamron distributor before sending your lens for update.