Canon Service Updates



Notice about compatibility for Canon EOS RP with Tamron lenses for Canon mount

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products and for your continuous support.

We would like to announce that we have clarified compatibility in general operations (*1) of the following Tamron Di & Di II lenses on Canon EOS RP, which was newly released on March 14, 2019, with Canon "Mount Adapter EF-EOS R".

The lens firmware can be updated with the separately sold TAP-in Console.
If you do not have a TAP-in Console, please contact Tamron by phone at 631-858-8400 or email at custserv@tamron.com.
For the steps for updating the firmware with the use of the TAP-in Console and other details, click here >> Online Help



(*1) Defined to work on existing DSLR cameras

Compatible models (for Canon) for general operations (*2)
SP 15-30mm F/2.8 Di VC USD G2 (Model A041) for Canon

SP 15-30mm F/2.8 Di VC USD (Model A012) for Canon
SP 24-70mm F/2.8 Di VC USD G2 (Model A032) for Canon
SP 70-200mm F/2.8 Di VC USD G2 (Model A025) for Canon
SP 150-600mm F/5-6.3 Di VC USD G2 (Model A022) for Canon
SP 35mm F/1.8 Di VC USD (Model F012) for Canon
SP 45mm F/1.8 Di VC USD (Model F013) for Canon
SP 85mm F/1.8 Di VC USD (Model F016) for Canon
SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F017) for Canon
17-35mm F/2.8-4 Di OSD (Model A037) for Canon
70-210mm F/4 Di VC USD (Model A034) for Canon
100-400mm F/4.5-6.3 Di VC USD (Model A035) for Canon
10-24mm F/3.5-4.5 Di II VC HLD (Model B023) for Canon
18-400mm F/3.5-6.3 Di II VC HLD (Model B028) for Canon
SP 150-600mm F/5-6.3 Di VC USD (Model A011) for Canon (*3)

(*2) With the latest F/W version.
Regarding the F/W update, please visit here.

(*3) Regarding the update service, please visit here.

Lens Update Service Information
https://www.tamron.jp/en/support/release_note.html

How to Update
https://www.tamron.jp/en/support/update.html

For other models, once we confirm the compatibility with Canon EOS R series and Canon adapter, we will announce the models sequentially at our support website. We are sorry to keep you waiting, and also ask for your understanding of the situation.





Notice about compatibility for Canon "EOS R" with Tamron lenses for Canon mount (10/25/18)

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products and for your continuous support.

We would like to announce that we have clarified compatibility in general operations (*1) of following Tamron Di & Di II lenses on Canon "EOS R", which was newly released on October 25, 2018, with Canon Mount Adapter(*2).

■ Compatible models in general operations(*3)
  SP 15-30mm F/2.8 Di VC USD (Model A041) for Canon
  SP 24-70mm F/2.8 Di VC USD G2 (Model A032) for Canon
  SP 70-200mm F/2.8 Di VC USD G2 (Model A025) for Canon
SP 35mm F/1.8 Di VC USD (Model F012) for Canon
  SP 45mm F/1.8 Di VC USD (Model F013) for Canon
SP 85mm F/1.8 Di VC USD (Model F016) for Canon
SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F017) for Canon
  17-35mm F/2.8-4 Di OSD (Mode A037) for Canon
 70-210mm F/4 Di VC USD (Model A034) for Canon
150-600mm F/5-6.3 Di VC USD G2(Model A022) for Canon

(*1) Defined to work on existing DSLR cameras
(*2) Canon "Mount Adapter EF-EOS R"
(*3) With the latest version of lens firmware
About other Tamron models, we will make a further announcement of the compatibility at our support web site page once the operation tests are completed.

Thank you for your patience and understanding in this matter.




Notice about compatibility for Canon EOS 6D Mark II with Tamron lens (8/8/2017)

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products and for your continued support.

Please kindly note the following when using a Tamron lens on a recently announced Canon EOS 6D Mark II. (Introduced to market on August 4th, 2017 in Japan)

1. Please make sure the “Lens aberration correction” function is turned off prior to use of the camera (from camera menu). However, you may turn off the function only on Program modes. i.e. Program AE, Shutter priority, Aperture priority, Manual exposure mode.

2. We have found with the Tamron lenses listed below, under the “Live View” Mode, an error will occur without the above settings. By turning the “Lens aberration correction” function to “OFF”, there will be no error message.

・ SP 35mm F/1.8 Di VC USD (Model F012)
・ SP 45mm F/1.8 Di VC USD (Model F013)
・ SP 85mm F/1.8 Di VC USD (Model F016)
* Please try to remove and insert battery when the error occurs.

We sincerely apologize to all users and potential purchasers for any inconvenience this issue may cause.




Notice regarding compatibility issue with the EOS 9000D (77D) and EOS Kiss X9i (Rebel T7i / 800D), and availability of firmware update service (for AF functions in Live View mode) (4/27/2017)

Dear users and potential purchasers of Tamron interchangeable lenses for Canon. Thank you for choosing Tamron

We would like to notify you that the following interchangeable lenses meeting the below two conditions will encounter a malfunction of AF during Live View mode when used on the two Canon bodies specified above and will require firmware updates prior to using on these specific bodies in LIVE VIEW MODE ONLY

Affected models and serial numbers (Click to view serial numbers)
SP 15-30mm F/2.8 Di VC USD (Model A012)
SP 70-200mm F/2.8 Di VC USD (Model A009)
SP 150-600mm F/5-6.3 Di VC USD (Model A011)
SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004)
28-300mm F/3.5-6.3 Di VC PZD (Model A010)
16-300mm F/3.5-6.3 Di II VC PZD (Model B016)

Conditions
1) Lens produced before May 11th, 2015.
2) Firmware update has not been applied.

Firmware update will NOT be required for the lenses produced after May 11th, 2015.

We sincerely apologize to all users and potential purchasers for any inconvenience this issue may cause.

Sincerely,
Tamron USA


 

 

Notice about compatibility for Canon EOS 9000D (77D and EOS Kiss X9i (Rebel T7i / 800D) with Tamron lens (4/27/2017)

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for choosing Tamron

We would like to ask you to do the following when using a Tamron lens with the Canon camera body models listed above ONLY.

Prior to use, please turn OFF the “Lens aberration correction” function stated in the camera’s menu. This can only be done when in M, Av, Tv, and P modes. Failure to do so currently causes the bodies mentioned above to incorrectly identify the lens attached to the body and consequently apply incorrect aberration correction for our lenses.

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

 Please check back with us for updated news in regards to this by visiting our website at www.tamron-usa.com, calling customer service at 1-800-827-8880 option 1, or emailing us at custserv@tamron.com.

Both camera models affected by this issue were released in April 2017 in the USA.

Thank you,
Tamron USA




 

 

Firmware update service is now available for SP 90mm F/2.8 Di MACRO1:1 VC USD (Model F017) for Canon (11/18/2016)

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products.

We wish to notify you that we will perform updating of the firmware for our SP 90mm F/2.8 Di MACRO1:1 VC USD (Model F017) for Canon.

Affected models
SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F017) for Canon

Serial number
Firmware update will not be required for the serial numbers shown below. (As of Nov. 18, 2016)
000844, 005701~005704, 005896~005925, 006515~006562, 006565~006638, 006741, 007251~007262, 007265, 007267~007377, 007396~007444, 007457~007860, 007862~007911, 007936~007995, 008044~008067, 008154, 008260~008403, 009427~009434, 009458~

The improvements expected as a result
1. When used in combination with the Canon EOS 5D Mark IV, the behavior when the camera is initially turned on with the lens mounted and takes several seconds to turn on has been improved.
2. When used in combination with the Canon EOS 5D Mark IV, the behavior where power consumption was high with the lens mounted and the camera’s battery would continue to drain even when the camera was switched off and stowed with the lenses mounted has been improved.

How to update the firmware
1. The firmware can be updated using the TAP-in Console (sold separately.)
Using the TAP-in-Console accessory, which is sold separately, customers can update the firmware themselves.
- Check here for TAP-in Console product information.
- Information (online help) on the steps to follow when updating firmware with the TAP-in Console can be found here.

2. For those who require firmware update service, please contact your local Tamron distributor for more details.

Sincerely,
Tamron USA

Note: This firmware update service will only apply to authorized Tamron products purchased in the USA. No service will be offered for “gray-market products”, such products supplied outside of our regular sales channel. Please contact retailers where the original purchase was made if you own “gray-market products”.




Notice about compatibility between Canon EOS 5D Mark IV and Tamron lens products (9/16/2016)

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products.

1. We would like to ask you, when using a Tamron lens with the Canon EOS 5D Mark IV camera that has been released this September 2016, you open the camera menu and access the lens aberration correction and then turn off the peripheral illumination function prior to use.

2. We have learned of an issue that when you attach the Tamron SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F017) on the EOS 5D Mark IV, it takes several seconds to turn on the power of the camera.

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.




A notice regarding compatibility issue with the EOS 5D Mark IV and availability of firmware update service (About AF functions on Live View mode) (9/16/2016)

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Thank you for using Tamron products.

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11th, 2015 and have not had the firmware updated when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS 5D Mark IV which went on sale on September 8th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, the EOS 80D, EOS-1D X Mark II, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

http://www.tamron.co.jp/en/news/release_2015/0508_3.html
http://www.tamron.co.jp/en/news/release_2015/0508.html
http://www.tamron.co.jp/en/news/release_2015/0622_3.html
http://www.tamron.co.jp/en/news/release_2016/0406.html
http://www.tamron.co.jp/news/release_2016/0602_2.html

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

Affected models
Interchangeable lenses for Canon, which have been produced before May 11th, 2015

・SP 15-30mm F/2.8 Di VC USD (Model A012)
・SP 70-200mm F/2.8 Di VC USD (Model A009)
・SP 150-600mm F/5-6.3 Di VC USD (Model A011)
・SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004)
・28-300mm F/3.5-6.3 Di VC PZD (Model A010)

Serial numbers which have been produced after May 11th, 2015
Firmware update will not be required for those lenses (serial numbers).

Please check the serial number from the links below.
SP 15-30mm F/2.8 Di VC USD (Model A012)
SP 70-200mm F/2.8 Di VC USD (Model A009)
SP 150-600mm F/5-6.3 Di VC USD (Model A011)
SP 90mm F/2.8 Di MACRO 1:1 VC USD(Model F004)
28-300mm F/3.5-6.3 Di VC PZD (Model A010)

For those who require firmware update service, please contact your local Tamron distributor for more details.




A notice regarding compatibility issue with the EOS-1D X Mark II and availability of firmware update service (about AF functions on Live View mode) (6/2/2016)

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Thank you for using Tamron products.

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11th, 2015 and have not been updated when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS-1D X Mark II which went on sale on April 28th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, the EOS 80D, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

http://www.tamron.co.jp/en/news/release_2015/0508_3.html
http://www.tamron.co.jp/en/news/release_2015/0508.html
http://www.tamron.co.jp/en/news/release_2015/0622_3.html
http://www.tamron.co.jp/en/news/release_2016/0406.html

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

■ Affected models
Interchangeable lenses for Canon, which has been produced before May 11th

・SP 15-30mm F/2.8 Di VC USD (Model A012)
・SP 70-200mm F/2.8 Di VC USD (Model A009)
・SP 150-600mm F/5-6.3 Di VC USD (Model A011)
・SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004)
・28-300mm F/3.5-6.3 Di VC PZD (Model A010)
・16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)

Serial numbers which were produced after May 11th, 2015
Firmware update will not be required for those lenses (serial numbers).


Please check the serial number from the links below.

SP 15-30mm F/2.8 Di VC USD (Model A012)
SP 70-200mm F/2.8 Di VC USD (Model A009)
SP 150-600mm F/5-6.3 Di VC USD (Model A011)
SP 90mm F/2.8 Di MACRO 1:1 VC USD(Model F004)
28-300mm F/3.5-6.3 Di VC PZD (Model A010)
16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)

For those who require firmware update service, please contact your local Tamron authorized service station for more details.

Please feel free to inquire for any further details. Thank you very much.

Note: This overwrite service will only apply to authorized Tamron products purchased in the USA. No service will be offered to the “gray-market products”, such products bought from an unauthorized Tamron USA dealer. Please contact retailer if the original purchase was made from an unauthorized dealer.




Notice about compatibility between Canon EOS-1D X Mark II and Tamron lens products (about functions on Lens aberration correction) (6/2/2016)

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products.

We would like to ask that when using a Tamron lens with Canon EOS-1D X Mark II camera that has been released this April 2016, you turn OFF the “Lens aberration correction” function included in the camera’s menu prior to use.

Please feel free to inquire about any further details. Thank you very much.




A notice regarding compatibility issue with the EOS 80D and availability of firmware update service (4/6/2016)

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Thank you for using Tamron products.

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11st, 2015 and have not updated firmware when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS 80D which went on sale on March 25th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

http://www.tamron.co.jp/en/news/release_2015/0508_3.html
http://www.tamron.co.jp/en/news/release_2015/0508.html
http://www.tamron.co.jp/en/news/release_2015/0622_3.html

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

Affected models
Interchangeable lenses for Canon, which has been produced before May 11st

・SP 15-30mm F/2.8 Di VC USD (Model A012)
・SP 70-200mm F/2.8 Di VC USD (Model A009)
・SP 150-600mm F/5-6.3 Di VC USD (Model A011)
・SP 90mm F/2.8 Di MACRO 1:1 VC USD(Model F004)
・28-300mm F/3.5-6.3 Di VC PZD (Model A010)
・16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)

Serial numbers which have produced after May 11th, 2015
Firmware update will not be required for those lenses (serial numbers).


Please check the serial number from the links below.

SP 15-30mm F/2.8 Di VC USD (Model A012)
SP 70-200mm F/2.8 Di VC USD (Model A009)
SP 150-600mm F/5-6.3 Di VC USD (Model A011)
SP 90mm F/2.8 Di MACRO 1:1 VC USD(Model F004)
28-300mm F/3.5-6.3 Di VC PZD (Model A010)
16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)

For those who require firmware update service, please contact your local Tamron distributor for more details.




A notice regarding compatibility issues with the EOS 5Ds and the EOS 5DsR, and availability of firmware update service (JUNE 2015)

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Thank you for being a valued customer of Tamron products.

We have learned that the AF functions of the following interchangeable lenses for Canon do not function in Live View mode when used on the EOS 5Ds and EOS 5DsR which went on sale in June 2015.

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

Firmware update service is already available as this is the same case when EOS Rebel T6s and the EOS Rebel T6i were released. Also, Model A011 with the latest firmware for panning shot treatment is compatible and functions properly with these new cameras.

*Please see below for the previous firmware update service announcement regarding EOS Rebel T6s and EOS Rebel T6i and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

Affected models
For Canon
SP 15-30mm F/2.8 Di VC USD (Model A012)
SP 70-200mm F/2.8 Di VC USD (Model A009)
SP 150-600mm F/5-6.3 Di VC USD (Model A011)
SP 90mm F/2.8 Di MACRO 1:1 VC USD(Model F004)
28-300mm F/3.5-6.3 Di VC PZD (Model A010)
16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)

For those who require firmware update service, please contact our service department.

Sincerely,
Tamron USA

Note: This overwrite service will only apply to authorized Tamron products purchased in the USA. No service will be offered to the “gray-market products”, such products bought from an unauthorized Tamron USA dealer. Please contact retailer if the original purchase was made from an unauthorized dealer.




SP 150-600mm VC Panning (MAY 2015)

Dear users and potential purchasers of Tamron interchangeable lenses for SP150-600mm F/5-6.3 Di VC USD (Model A011) for Nikon/Canon. 

Thank you for using our well-acclaimed Telezoom SP 150-600mm F/5-6.3 Di VC USD.

This lens is a high quality Super Performance-Telezoom for various types of photography. Due to the original design, the use of VC (Vibration Compensation) function could potentially increase the probability of image blur when shooting fast-moving subjects, such as racing cars, using a panning technique.

We are pleased to advise you that the VC function of SP 150-600mm now can be updated to accommodate panning shots with VC Mode “ON”.
Whether you try to capture a stationary subject or something moving at a relatively high speed such as automobiles, the system automatically selects the optimal VC mode by detecting the motion of the camera/lens outfit. Thus, no switch-over is required between “ON” and “OFF” after the update.

The modification can be done by overwriting the firmware data at Tamron authorized service station. For handling procedures please contact our service department at 1-800-827-8880 (option 1) or by emailing us at custserv@tamron.com.

This update only effects lens performance when taking panning shots, so you may continue to enjoy the lens without this upgrade.

Please feel free to inquire any further details. Thank you very much.

Sincerely,
Tamron USA

Note: This overwrite service will only apply to authorized Tamron products purchased in the USA. No service will be offered to the “gray-market products”, such products bought from an unauthorized Tamron USA dealer. Please contact retailer if the original purchase was made from an unauthorized dealer.

<Identification of Firmware Status by Serial Number>

Locating your serial number.



Model A011 with the following serial numbers have the new firmware.

 

Serial Number

 

For Canon

054212 and above

 

For Nikon

042668 and above

     

Some A011 outside of above serial numbers may have new firmware as well. Please contact us if you prefer the firmware update on your A011.

# This firmware update does not apply to the Sony mount version as it does not include VC.




Firmware update of Canon mount lenses for proper AF function in live view mode when used with EOS Rebel T6s or the EOS Rebel T6i (MAY 2015)

Dear users and potential purchasers of Canon mount Tamron interchangeable lenses.

Thank you for using Tamron lenses.

We are pleased to advise you that we will start a firmware update service for the following canon mount models to allow proper AF function in live view mode when used with EOS Rebel T6s or the EOS Rebel T6i.

We apologize for any inconvenience.

For Canon mount
SP 15-30mm F/2.8 Di VC USD (Model A012)
SP 70-200mm F/2.8 Di VC USD (Model A009)
SP 150-600mm F/5-6.3 Di VC USD (Model A011)
SP 90mm F/2.8 Di MACRO 1:1 VC USD(Model F004)
28-300mm F/3.5-6.3 Di VC PZD (Model A010)
16-300mm F/3.5-6.3 Di IIVC PZD MACRO (Model B016)

<Update>
With this update the autofocus function operates properly in live view mode when used with EOS Rebel T6s or the EOS Rebel T6i

~ The new version of the ROM data will be integrated into all new production from May 2015.

<For users who require the modification>
The modification can be done by updating the firmware data at a Tamron authorized service center. For handling procedures please contact our service department at 800-827-8880 (option 1) or by emailing us at custserv@tamron.com.

Sincerely,
Tamron USA

Note: This overwrite service will only apply to authorized Tamron products purchased in the USA. No service will be offered to the “gray-market products”, such products bought from an unauthorized Tamron USA dealer. Please contact retailer if the original purchase was made from an unauthorized dealer.

<Identification of Firmware Status by Serial Number>

~ Locating your serial number (the below image is an example of model No. A011)



~ The following serial numbers have the new firmware.

 

Serial Number

 

SP15-30mm (Model A012)

004500 and above

 

SP70-200mm (Model A009)

032832 and above

 

SP150-600mm (A011)

059102 and above

 

SP90mm (F004)

032395 and above

 

28-300mm (A010)

110053 and above

 

16-300mm (B016)

061381 and above

     

Some lenses outside of above serial numbers may have new firmware as well. Please contact us if you prefer the firmware update on your lens.





VC Compatability

VC Lenses Compatible with all Canon EOS series except these former models. (EOS 100, 10, 650, 620, 630, 850, 750, Rebel T2 (300X, KISS 7), Rebel K2 (3000V, KISS Lite), 1Ds are not compatible with VC) ALL other current camera models including Mark II and Mark III will work.




Canon EOS Viewer Utility Program

Thank you very much for your ongoing patronage. This message is to inform you that a minor error as explained below has been unfortunately found in one of our products: AF18-200mm F/3.5-6.3 XR Di-II LD Aspherical (IF) Macro (model A014) in Canon mount.

Nature of the inconvenience
While viewing images taken with the Tamron AF18-200mm XR Di-II lens (model A014) with the Canon EOS Viewer Utility Program, the lens description may be shown incorrectly. This has no effect on picture-taking or on lens performance.
The correct display for the focal range data while viewing the images with the Canon EOS Viewer Utility Program should read: 18-200mm
The incorrect display reads: 18-456mm

NOTE:
1. The actual focal length at which the images was recorded is correctly displayed in the Viewer Utility Program.
2. The incorrect information appears only where the focal length range of the lens is displayed in the Viewer Utility Program.
3. This symptom will only be seen while using the Canon EOS Viewer Utility Program. For those who need further assistance, please kindly contact Tamron's service department at 1-800-827-8880 or email repair@tamron.com for details.

Your kind understanding is appreciated.