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Tamron USA, Inc., or its authorized agents, will not repair any product that is not an officially imported product and sold through an authorized Tamron USA dealer. In other words, there will be no authorized repair service under any circumstance for gray market products. In such a case, the user must return the product to the dealer at which it was purchased for unauthorized repair service.
Tamron USA, Inc. Six-Year Limited Warranty Statement
Only Tamron lenses imported officially by Tamron USA, Inc. and distributed by authorized Tamron USA, Inc. dealers carry a Six-Year Limited USA warranty.
The limited warranty set forth below is provided by Tamron USA, Inc. and is applicable to new Tamron Photographic Lenses purchased in the USA through an authorized dealer. Open box sales or used equipment do not apply. The Warranty shall not extend to anyone other than the original purchaser of the lens or the person for whom the lens was purchased as a gift. This Warranty is valid only in the Continental United States, Alaska, and Hawaii, and is valid only upon presentation of a valid proof of purchase from an authorized Tamron dealer (valid proof of purchase must be a dated bill of sale that includes price, model and serial number of lens and/or when fully completing Tamron’s Online Warranty Registration at www.tamron-usa.com).
This Tamron lens is warranted against defective materials or workmanship for Six Years from the date of original purchase, and is limited to repair, adjustment and/or replacement of defective parts. This Warranty covers all defects encountered in normal use of the lens. This Limited Warranty does not cover normal wear and tear such as scratches, etc.
This Warranty does not apply to defects due to abuse, mishandling, tampering or removal of serial number, repair by a non-authorized agent, unsuitable storage, transport damage, sand damage, liquid damage, fungus damage, impact damage, or tampering.
This Warranty also does not cover defects due to the use of accessories, attachments, product supplies, parts or devices that do not conform to Tamron specifications. This Warranty does not cover lenses that have been serviced or modified by anyone other than Authorized Tamron Service Agents.
This Warranty gives you specific legal rights. You may also have other rights that vary from state to state.
ALL WARRANTIES IMPLIED BY LAW, INCLUDING MERCHANTABILITY, SHALL BE OF DURATION OF ONE YEAR FROM THE DATE OF PURCHASE. NO OTHER EXPRESS WARRANTY OR GUARANTY EXCEPT AS STATED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS LENS SHALL BE BINDING TO TAMRON. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NEITHER TAMRON NOR ANY OTHER PERSON, FIRM OR CORPORATION IS OR SHALL BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTAL DAMAGES CAUSED BY THIS EQUIPMENT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
Warranty Claim Instruction:
If you would like to send in your lens for repair service, please include the “equipment repair form”, and also include a copy of your sales receipt or your warranty confirmation number. If we determine that the warranty has been voided, we will notify you and give you a cost estimate. Please DO NOT include filters, hoods, or other accessories besides the front cap & rear cap. Please do not send your product box. Instead, we recommend wrapping your lens very well in several layers of bubble wrap so that it fits tightly and securely in your shipping box. You are responsible for the cost of shipping the lens to us for service, and we will cover the cost of returning the lens to you within the United States (we are not responsible for international shipping charges, duties, fees, etc.).